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Strategic Plan

As Muskoka Algonquin Healthcare (MAHC) continues along an exciting path that builds on our strengths and embraces future opportunities, we celebrate our accomplishments and look forward to what’s next.  The MAHC Board of Directors has set a new strategic plan that is a forward-looking plan of action and serves as a roadmap for today and tomorrow to help us achieve better health for everyone we serve.  Through extensive engagement with hundreds of people, the plan reflects the voices of patients, family members, our communities and the people at MAHC who told us what matters most to them about health care.

Our focus will be on five strategic themes: Quality Care and Safety; Partnerships and Collaboration; Sustainable Future; People; Innovation and Technology that will help us realize our Mission and Vision, with a commitment to live our Values every day.

View the full Strategic Plan and our Plan on a Page

Mission

Working together to provide outstanding integrated health care to our communities, delivering best patient outcomes with exemplary standards and compassion

Vision

As a trusted partner, we strive to improve the delivery of health care to our communities and to be known as an outstanding place to work, learn and live and be cared for

Values

The principle behind our Values and Behaviours is that everyone has 'A ROLE' to play in furthering MAHC's Mission and achieving our Vision, and are further described with the behaviours that underpin how we will embody and champion our Values.

Accountability 

  • Taking personal responsibility
  • Being honest and transparent in actions and communication
  • Doing the right thing the right way with integrity

Respect

  • Showing compassion for patients, families, and our colleagues
  • Treating others as they want to be treated
  • Thoughtfully making difficult choices
  • Expressing kindness and empathy

Optimism

  • Understanding that together, almost anything is possible
  • Seeking to achieve outcomes that will be positive and desirable
  • Seeking opportunities and a better path forward

Leadership

  • Acting with integrity and building trust
  • Communicating effectively while guiding and providing support
  • Being a role model and motivating colleagues to be their best
  • Encouraging diversity, inclusion, innovation and championing change

Engagement

  • Collaborating with our colleagues and partners
  • Use systems approaches that incorporate MAHC's health system partners
  • Including stakeholders representative of diverse perspectives in planning and decision making

Who We Are

Muskoka Algonquin Healthcare (MAHC) provides emergency health care services and inpatient care at two hospital sites in Huntsville and Bracebridge.  Patient care is also supported through a number of outpatient programs at both hospital sites and at the Almaguin Highlands Health Centre in Burk's Falls.

With a budget over $105 million, employing more than 700 people, over 200 volunteers and more than 100 active physicians, MAHC services more than 60,000 Muskoka residents and a portion of the East Parry Sound population.  In the summer months, the population more than doubles with seasonal residents in cottage country who also rely on the hospital sites, in addition to over three million visitors to the area. 

The privilege and responsibility of addressing the health care needs of MAHC's communities is taken very seriously.  The work performed and how it is delivered is not just about numbers or other outcome measurements.  Our staff, physicians and volunteers are the most valuable part of the organization.  More often than not, it's the little things MAHC that staff, physicians and volunteers do that make the biggest difference - a smile, a kind word or encouragement.

 Hospital Site Acute Beds Complex Continuing Care Beds
Huntsville District Memorial Hospital Site 56 0
South Muskoka Memorial Hospital Site  59 8

 

Activity

The following demonstrates annual activity across our sites.

Admissions: 4,936                            

Emergency Visits: 45,088

Surgeries & Endoscopies: 9,290

Births: 239

Chemotherapy/Infusion Clinic Visits: 4,067

Dialysis Treatments: 3,299

Diabetes Visits: 2,558

X-rays: 38,725

Mammograms/Breast Screening Exams: 6,993

CT Scans: 18,609

Ultrasounds: 15,736

History

Muskoka Algonquin Healthcare was created as a multi-site health care organization in 2005 through the amalgamation of South Muskoka Memorial Hospital in Bracebridge and Algonquin Health Services which operated Huntsville District Memorial Hospital.

In 2006-2007, MAHC signed a formal affiliation agreement with the Northern Ontario School of Medicine.

In 2006-2007, the Regional Stroke Program was initiated, and the Huntsville site was designated the District Stroke Centre.

In 2007-2008, the Regional Complex Continuing Care (CCC) program was established, and MAHC was named the lead agency with program-related beds at the South Muskoka site.

In 2009-2010, the Burk’s Falls & District Health Centre was divested by MAHC and the building turned over to the Village of Burk’s Falls.

On May 17, 1949, Huntsville District Memorial Hospital opened with 26 beds on Mill Street in Huntsville, operated by the Canadian Red Cross.  Three years later, the Red Cross handed over control of the Huntsville District Memorial Hospital to the Huntsville Hospital Corporation.  By the 1970s it was recognized that the hospital needed to expand and a new site was chosen.

On June 2, 1978, Huntsville District Memorial Hospital opened at 100 Frank Miller Drive where it continues to exist today.  The former Red Cross Hospital underwent renovation to reopen on August 14, 1982 as Fairvern Nursing Home.  Over the years, there have been renovations and additions to HDMH to accommodate new equipment and expand patient care areas, programs and services.  The Emergency Dept. was renovated in 2010-2011, and the Dialysis Unit and Medical Device Reprocessing Dept. were renovated in 2013-2014.  In 2014-2015, a new CT Scan Suite was constructed and a new CT Scanner acquired.  In 2018-2019, two secure rooms were created in the Emergency Dept.

On November 11, 1928, Bracebridge Memorial Hospital opened with seven beds, an operating room, and nurses’ quarters on the third floor.  That same year the Canadian Red Cross assumed responsibility of the hospital, which served the community until the South Muskoka Memorial Hospital was built in the 1960s.

On October 1, 1963, South Muskoka Memorial Hospital opened as a 65-bed hospital with supporting facilities to serve the area population. In 1970, the hospital opened a new wing, expanding the beds to 96.  This was shortly followed by the renovation of the outpatient department which enlarged the area, and the opening of an intensive care unit.  A solarium was constructed on the north end of the building in 1984, and four years later a new Constant Care Unit opened.  In 2002, a new 40,000 square foot addition was completed and was named the Frank Miller Wing.  It included a new Emergency Department, day surgery facilities, outpatient clinics and expanded diagnostic services.  In 2018-2019, two secure rooms were created in the Emergency Dept.

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