As Muskoka Algonquin Healthcare (MAHC) continues along an exciting path that builds on our strengths and embraces future opportunities, we celebrate our accomplishments and look forward to what’s next. The MAHC Board of Directors has set a new strategic plan that is a forward-looking plan of action and serves as a roadmap for today and tomorrow to help us achieve better health for everyone we serve. Through extensive engagement with hundreds of people, the plan reflects the voices of patients, family members, our communities and the people at MAHC who told us what matters most to them about health care.
Our focus will be on five strategic themes: Quality Care and Safety; Partnerships and Collaboration; Sustainable Future; People; Innovation and Technology that will help us realize our Mission and Vision, with a commitment to live our Values every day.
View the full Strategic Plan and our Plan on a Page
Mission
Working together to provide outstanding integrated health care to our communities, delivering best patient outcomes with exemplary standards and compassion
Vision
As a trusted partner, we strive to improve the delivery of health care to our communities and to be known as an outstanding place to work, learn and live and be cared for
Values
The principle behind our Values and Behaviours is that everyone has 'A ROLE' to play in furthering MAHC's Mission and achieving our Vision, and are further described with the behaviours that underpin how we will embody and champion our Values.
Accountability
- Taking personal responsibility
- Being honest and transparent in actions and communication
- Doing the right thing the right way with integrity
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Respect
- Showing compassion for patients, families, and our colleagues
- Treating others as they want to be treated
- Thoughtfully making difficult choices
- Expressing kindness and empathy
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Optimism
- Understanding that together, almost anything is possible
- Seeking to achieve outcomes that will be positive and desirable
- Seeking opportunities and a better path forward
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Leadership
- Acting with integrity and building trust
- Communicating effectively while guiding and providing support
- Being a role model and motivating colleagues to be their best
- Encouraging diversity, inclusion, innovation and championing change
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Engagement
- Collaborating with our colleagues and partners
- Use systems approaches that incorporate MAHC's health system partners
- Including stakeholders representative of diverse perspectives in planning and decision making
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